FAQ
When will my order ship?
Orders placed before 3:00 PM on a business day will ship out the same day. Orders placed after 3:00 PM will ship by the next business day.
Can I change the shipping address?
Yes, you can update your shipping address within 24 hours of placing your order. To avoid complications, it’s best to contact us immediately after placing your order, and our support team will assist you promptly.
Can I subscribe to a snack box?
Absolutely! We offer flexible subscription options: receive a box every 2 weeks, every 3 weeks, once a month, or every two months.
Are there any discounts applied if I subscribe?
Yes, subscribers enjoy exclusive discounts! The discount depends on the tier and frequency of your subscription plan.
What if there are missing or damaged items when I get my order?
f your order arrives with missing or damaged items, please contact us immediately. Our team is dedicated to resolving any issues quickly to ensure your satisfaction.
How does billing and shipping work when I subscribe?
We offer four subscription tiers: delivery every 2 weeks, every 3 weeks, once a month, or every 2 months. Your box will ship according to your selected tier, and billing will occur at the time of shipment.
Can I track my order?
Yes, once your order is shipped, you’ll receive tracking information to monitor its delivery status.
How long will the delivery take?
Delivery typically takes 2–7 days, but we also offer expedited shipping options for faster delivery.
How do I cancel my subscription?
You can cancel your subscription at any time by contacting our support team. We’re here to make the process simple and hassle-free.
What if I’d like to send a gift with a personal note?
Not a problem! Reach out to our team, and we’ll gladly help you include a personal note with your gift order.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at
contact@veratify.com